What's New at WeightWatchers.com?

Written by customerservice on 12/5/2013 3:36 PM | COMMENTS (3)

Hello to All Our Users,

We've updated some features in the night and wish to share the highlights with you...

Getting Started with a new subscription?

Setting up your details has gotten easier with a new, non-Flash format.  Those who sign up via a mobile device can set up their accounts without having to visit the main website in a Mac or PC, making for a seamless experience wherever you are!

Track from Search Results

Food results in the site-wide search may be added directly to your PointsPlus® Tracker.


Previously we had hidden tracking Activity during the ActiveLink assessment period. We listened to your feedback, and now during those first seven days you will see the daily results of your efforts!

Weight Watchers Simple Start App

Weight Watchers® Simple Start app for iOS and (very soon) Android is a FREE standalone app which requires a subscription account.  

Simple Start offers WeightWatchers.com subscribers an opportunity to get acquainted with Power Foods. Plan meals and snacks from nutritious selections while incorporating little indulgences. A meal builder and incentive badges serve to keep making healthy choices an exciting experience. At the end of two weeks you decide whether to continue via the Simply Filling technique or switch to Tracking.

Note this app saves data locally on your device and does not send information to your PointsPlus Tracker. Anyone who wishes to start again and make use of Simple Start's resources can just delete then re-install the app.

Community Enhancements!

Back by popular demand: All types of Challenges now have walls and discussions!

On the main Community page our subscribers have two exclusive areas: "Answer Central" and "News Feed"

"News Feed" view toggles between your social updates and "Everything"

"Everything" records the following public social network events from our users:

- creating a blog post
- creating a group
- creating a challenge

Please note that these are subject to our Community Ground Rules.

As often the case following a website upgrade, you may experience strange page loads and layouts. Be sure to clear your browser's cache and try again.

Thank you and enjoy!

Weight Watchers Customer Care

Categories: My weight loss

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  • Post Image mamacin (cindy)

    12/6/2013 9:25 AM
    I posted comments on the GOAD message board. It was suggested that I put them here instead. I tried copying and pasting the comments and found that there's not enough room to post the comments. My biggest comment is that someone should do some proofreading. The info on the Simple Start intro page says, ""Simple Start Webcasts: For the month of June we're answering all of your questions." JUNE? Really? Last time I checked this was December!

  • Post Image jp_in_ky (janet)

    12/5/2013 8:38 PM
    For the last two days I have been unable to get to the boards on my iPhone 5. My bookmark takes me to a "get started" page and won't give me any way to sign in. What gives?

  • Post Image vaweickert (virginia)

    12/5/2013 8:05 PM
    Please make it so that the pop up window in the tracker when creating a new food matches the Fat Carb Fiber Protein layout of the other calculators (That you fixed on the top cal and tracker calc YAY!). And the tabbing between fields follows a logical pattern (The cursor jumps from 4protein to 1fat to 3fiber to 2carb instead of 1 2 3 4). Thank you.


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